I'll call you that because you haven't listed your real name and seem to go out of your way to stop us from speaking to you without leaping through 25 hoops first.
I logged on to my Google+ account (https://plus.google.com/110891518917962586106) to find this,
"Your profile is suspended
After reviewing your profile, we determined that the name you provided violates our Community Standards.
If you believe that your profile has been suspended in error, please provide us with additional information via this form, and we will review your profile again."
I can think of other ways for you to talk to your customers when attempting to launch a new product and capture market share. In fact, I think all of them are much better than how you have treated me. I remember when your motto was "do no evil", what happened?
Anyway, I go by the pseudonym djarm67 or djarm sixtyseven (where numerics are not enabled). I have used these for years on various sites. As you would know Mr or Mrs Google, if you type djarm67 into yourself, you seem to heard of me almost 70,000 times so I'm clearly no stranger to you. Maybe you should invite me around for tea one night seeing as you know so much about me already.
Some of the sites you already know me from are
http://www.youtube.com/djarm67
http://www.facebook.com/djarm67
http://www.twitter.com/djarm67
http://www.blogtv.com/People/djarm67
http://djarm67.blogspot.com
http://djarm67.wordpress.com
http://www.stickam.com/djarm67
as well as around 50 forums and other sites.
I use this pseudonym for a reason. Actually, you have my gmail and YouTube accounts so you are already aware of at least some of the volume of threatening / offensive emails / messages I receive on a monthly basis. If I wish to use my real name, it is my decision. In reality, you really have no right to demand it. This is the internet. As much as you want to, you don't own it. Market share is fickle. It will go to where the customer has functionality "AND" feels valued. Whichever marketing bright spark thought up this strategy for the launch should be packing up their desk by now if you had any corporate sense. Unfortunately, once an organisation begins to reach monolithic proportions thence begins the growing chasm between the customer and the decision maker tasked with the goal of exploiting them. You begin to lose the illusion of care factor.
I have submitted a form. The ball is now in your court, rectify your mistake and reactivate my Google+ account.
Many Thanks
Your loving customer
djarm67
or as you call me 110891518917962586106